If for any reason you are not happy with your purchase, you can return items that are unworn, unwashed, free of any stains (like deodorant or makeup), oder, scuffs, tears or snags for a refund (excluding original shipping charges) within 14 days of the date of receiving your package. Any returned items must be in “sellable condition.” All garments must be returned in their original packaging with the manufacturer tags attached and hygienic liners attached. 

 If your return is past 14 days of the date of receiving your package but less than 30 days of the date of receiving your package you may still return for store credit only.

 Please see “Sale Items” section below to learn more about returns on items purchased at a discounted rate.

When returning items for a refund, a $8 restocking fee will be deducted. We offer free return shipping on store credit/exchanges. You may choose to return with your own shipping label but we advise using a trackable method. We are not responsible for items lost in transit. We do not currently offer return labels for international customers.

 We are unable to refund original shipping charges.

Returns are typically processed within 5-10 business days from the date they are delivered to our warehouse although it may take some more time during busy periods.

How do I start my return?

Initiate your return at https://stonefoxswim.com/apps/returns. Once you have been provided your RMA# pack up your items in the bags and packaging it came in and follow the return instructions emailed to you.

Are returns free?

Customers located in the United States will be provided a free return label when provided their RMA#.

International customers will need to send in their return at their own expense.

What if I receive the incorrect items or my items are faulty?

Contact us at hello@stonefoxswim.com within (24) hours from the time your package was delivered so we can arrange for a replacement or repair.